Privacy policy

Last updated: February 2, 2026

Ivory Objects (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with a curated shopping experience. Ivory Objects is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, and disclose personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

⸻

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. We may collect the following categories of personal information, depending on how you interact with the Services and as permitted by law:

• Contact details such as name, billing address, shipping address, phone number, and email address

• Financial information such as payment card details, transaction details, and payment confirmations

• Account information such as usernames, passwords, preferences, and settings

• Transaction information including products viewed, added to cart or wishlist, purchased, returned, or exchanged

• Communications you send to us, including customer support inquiries

• Device information such as browser type, IP address, and other unique identifiers

• Usage information regarding how you interact with and navigate the Services

⸻

Sources of Personal Information

We may collect personal information from:

• You directly when you create an account, place an order, complete forms, or contact us

• Your device automatically through cookies and similar technologies

• Service providers who process information on our behalf

• Partners or third parties, as permitted by law

⸻

How We Use Personal Information

We use personal information to:

• Provide and improve the Services, including processing payments, fulfilling orders, managing accounts, enabling returns, and personalizing your shopping experience

• Market and advertise, including sending promotional communications and displaying relevant advertising

• Prevent fraud and maintain security, including protecting accounts and transactions

• Communicate with you, including responding to inquiries and providing customer support

• Comply with legal obligations and enforce our terms and policies

⸻

How We Disclose Personal Information

We may disclose personal information:

• To Shopify and service providers who support our operations (payment processing, fulfillment, analytics, hosting, customer support)

• To marketing and advertising partners, including for personalized advertising, subject to applicable law

• When you direct or consent to disclosure (for example, shipping or social integrations)

• Within our corporate group or affiliates

• In connection with business transactions or to comply with legal requirements

⸻

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services and may transfer information internationally. Shopify may also use data from your interactions with our store and other merchants to provide enhanced features.

For more information, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

⸻

Third-Party Links

The Services may include links to third-party websites. We are not responsible for the privacy or security practices of those sites. Please review their policies before providing personal information.

⸻

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

⸻

Data Security and Retention

No security system is perfect, and we cannot guarantee absolute security. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

⸻

Your Rights and Choices

Depending on your location, you may have rights to:

• Access or know what personal information we hold

• Request deletion or correction of personal information

• Receive a copy of your information (portability)

• Opt out of the sale or sharing of personal information for targeted advertising

• Manage marketing communications, including unsubscribing from promotional emails

We will not discriminate against you for exercising your rights. Identity verification may be required as permitted by law.

⸻

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.

⸻

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page and the “Last updated” date will be revised accordingly.

⸻

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact form available on this website.